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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A pop-up window will appear. It contains detailed info about all the actions that you can carry out on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide library of instructional video clips clarifying how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, take a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by actual clients and provides real solutions. We frequently update our FAQ database with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer service technicians available 24-7-365 and eager to help you with any issue. Each trouble ticket you submit will be responded to within 60 minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 204852

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com